Privacy Policy

Information We Collect

We collect information that you choose to provide when you contact us, request a consultation or discuss a potential engagement. Depending on how you contact us, this may include:

• Your name, email address and WhatsApp number.
• Your country or region.
• The services you are interested in and your intended timeline.
• Information about your proposed or existing business, shareholders, activities, location, transactions and support needs.
• Messages, documents or other information you voluntarily send to us.
• Appointment details when you schedule a consultation.

When you use our website, we and our service providers may automatically receive limited technical and usage information, such as your browser and device type, operating system, referring page, pages viewed, approximate location, date and time of access, and interactions with the website. Web servers and security services may also process IP addresses and related request information to deliver and protect the website.

How We Use Your Information

We use personal information only for legitimate business and legal purposes, including to:

• Respond to inquiries and provide an initial assessment of your proposed Hainan company or existing operation.
• Arrange consultations, prepare proposals and communicate about requested services.
• Deliver company registration, bookkeeping, tax, workspace and policy-application support when you engage us.
• Maintain business records, manage client relationships and administer our services.
• Understand website use, improve content and measure the effectiveness of our pages.
• Prevent misuse, investigate security issues and protect our website, clients and business.
• Comply with applicable laws, regulatory requirements, professional obligations and lawful requests.

Where applicable law requires consent for a particular activity, we will rely on your consent. You may withdraw that consent, subject to legal or contractual restrictions, by contacting us.

Data Sharing

We may share personal information only when reasonably necessary for the purposes described in this policy. Recipients may include:

• Service providers: providers that support website hosting, security, form processing, analytics, communications, scheduling, document management and other business operations.
• Communication and booking platforms: Formspree processes website inquiry submissions, Calendly supports appointment scheduling, and WhatsApp processes messages you send through its service. Your use of those services is also governed by their respective privacy terms.
• Professional and operational partners: advisers, accountants, translators, registered-address or workspace providers, banks, filing agents and other parties involved in a service you request, but only where appropriate and subject to relevant confidentiality obligations.
• Authorities and legal recipients: government bodies, regulators, courts or other parties when disclosure is required by law, necessary to protect legal rights, or needed to prevent fraud or harm.
• Business transaction recipients: a successor or relevant adviser in connection with a proposed merger, reorganization, financing or transfer of all or part of our business, subject to appropriate safeguards.

Some providers may process information in jurisdictions other than your own. When required, we take reasonable steps to use providers and arrangements that offer appropriate protection for personal information.

Data Retention

We retain personal information only for as long as reasonably necessary to respond to your inquiry, provide requested services, maintain business and accounting records, resolve disputes, enforce agreements and satisfy legal or regulatory requirements. Retention periods vary according to the type of information, the nature of our relationship and applicable obligations.

When information is no longer required, we take reasonable steps to delete it, anonymize it or securely isolate it, unless continued retention is required or permitted by law. You may ask us to delete information as described under “Your Rights.”

Cookies and Analytics

Our website uses Google Analytics 4 (GA4) to understand how visitors find and use the site. GA4 may use cookies and similar technologies to collect information about page views, browser and device characteristics, approximate geography and interactions with website content. We use this information in aggregated reporting to evaluate traffic and improve the website; we do not intentionally send names, email addresses, phone numbers or inquiry-form contents to Google Analytics.

Google processes Analytics data under its own terms and privacy practices. You can learn more from Google’s explanation of how it uses information from partner sites. You may limit cookies through your browser settings or use the Google Analytics opt-out browser add-on. Blocking cookies may affect some website functions or the accuracy of analytics.

How We Protect Your Information

We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. These measures may include access controls, secure transmission, service-provider review and limiting information to people who need it for an authorized purpose. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

Your Rights

Depending on where you live and the law that applies, you may have the right to request access to personal information we hold about you, ask for inaccurate information to be corrected, request deletion, restrict or object to certain processing, withdraw consent, or request a portable copy of information you provided.

To make a request, email contact@hainansetup.com. Please describe your request and the contact method you previously used. We may need to verify your identity before acting. Some rights are subject to legal exceptions, including requirements to retain records or protect the rights of others. You may also have the right to contact the relevant data-protection authority.

Children's Privacy

Our website and services are intended for business owners, investors and professional users and are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete it.

Changes to This Policy

We may update this policy when our services, providers or legal obligations change. The current version will be posted on this page with a revised “Last updated” date. Material changes may also be communicated through another appropriate channel when required.

Contact Us

The organization responsible for the personal information described in this policy is Hainan Qifafa Enterprise Service Co., Ltd., operating under the Hainan Setup name.

• Email: contact@hainansetup.com
• WhatsApp: +86 133 9892 4455

We do not sell, rent or trade your personal information to third parties.